Shipping Policy

Thank you for supporting First Time Living! Every order is thoughtfully prepared and packaged before making its way to you.

Snail Mail Subscription Shipping

When you subscribe to First Time Living Snail Mail, you are signing up for the upcoming month's mailing.

For example:

Subscribe anytime in September → Receive October's Snail Mail

Subscribe anytime in October → Receive November's Snail Mail

Monthly Snail Mail orders are prepared in advance and mailed during the first week of each month.

This means your subscription purchase reserves your spot for the following month's mailing rather than the current month's mailing.

Once your monthly Snail Mail has been handed over to USPS, actual delivery time will depend on USPS and your location.

Subscription Renewals

Your subscription will automatically renew according to the billing schedule shown at checkout unless you cancel.

Each successful subscription renewal applies to the upcoming month's Snail Mail.

Canceling your subscription prevents future renewals but does not cancel a Snail Mail order that has already been paid for and scheduled for fulfillment.

Processing Times

Non-subscription orders are processed and prepared before shipment. Processing times may vary depending on the product, order volume, launches, holidays, or other circumstances.

Estimated processing and delivery dates are not guaranteed.

Shipping Methods

Some First Time Living products, including Snail Mail, may be mailed using standard stamped USPS mail.

Standard stamped mail does not include tracking.

Other products may ship as packages depending on their size, weight, quantity, and packaging requirements. Tracking information will be provided when included with the selected shipping method.

Multiple-Item Orders

When multiple products are purchased together, we may combine them into one shipment when possible.

The shipping method and packaging may change depending on the combined size and weight of your order. In some cases, items from the same order may arrive separately.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping address before placing your order.

If you notice an error, contact us as soon as possible. We will make reasonable efforts to correct the address before your order is mailed, but changes cannot be guaranteed once an order has been processed.

First Time Living is not responsible for orders lost, delayed, returned, or delivered incorrectly due to an inaccurate or incomplete address provided by the customer.

If an order is returned to us and needs to be mailed again, additional shipping charges may apply.

Lost, Delayed, or Missing Mail

Once an order has been handed over to USPS or another shipping carrier, delivery is outside of our direct control.

Postal delays, weather, holidays, and other circumstances may cause your order to arrive later than expected.

Because standard stamped Snail Mail does not include tracking, please allow additional time for delivery.

If you believe your order has been lost, please contact us so we can review the situation with you.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging.

Please see our Refund & Return Policy for additional information.

International Shipping

Unless otherwise stated at checkout, First Time Living currently ships only within the United States.

Questions

If you have questions about your shipment, please contact us with your order number.

By placing an order with First Time Living, you acknowledge and agree to this Shipping Policy.