Purchase Options Cancellation Policy

First Time Living Snail Mail Subscription

First Time Living Snail Mail is a recurring monthly subscription unless otherwise stated at checkout.

When you subscribe during a calendar month, your purchase is for the following month's Snail Mail.

For example:

Subscribe in September → Receive October's Snail Mail

Monthly Snail Mail orders are scheduled to be mailed during the first week of the applicable month.

Subscription Cancellations

You may cancel your subscription at any time to prevent future renewals.

Cancellation applies to future subscription charges only. Canceling your subscription does not automatically cancel or refund a Snail Mail order that has already been paid for.

If your subscription has already renewed, that payment has reserved your upcoming month's Snail Mail and the order will continue to fulfillment.

For example, if your subscription renews during September, that payment is for October's Snail Mail. Canceling after the September payment will prevent the next renewal, but you will still receive the October mailing you already purchased.

Refunds

Subscription payments are generally non-refundable once successfully processed, except where required by applicable law or otherwise provided under our Refund & Return Policy.

Please cancel your subscription before your next scheduled billing date if you do not wish to purchase the following month's Snail Mail.

Billing

Subscriptions automatically renew according to the billing schedule displayed at checkout.

Customers are responsible for managing or canceling their subscription before the next scheduled charge.

Canceling a subscription does not retroactively cancel previously processed payments or fulfilled orders.

Shipping

Monthly Snail Mail is scheduled to be sent during the first week of each month.

Shipping and delivery are subject to our Shipping Policy. Delivery dates are not guaranteed once mail has been transferred to USPS or another applicable carrier.

Contact Us

If you experience an issue managing your subscription, please contact First Time Living through Shopify Inbox using the chat feature on our website.

Please contact us before your next billing date whenever possible. We will make reasonable efforts to assist you, but contacting us does not guarantee cancellation of a payment that has already been processed.

By purchasing a First Time Living subscription, you acknowledge and agree to this Purchase Options Cancellation Policy.